What is the warranty on WeatherTech Products?
LIFETIME LIMITED WARRANTY
WeatherTech Europe, Srl warrants that our products will be free from any defects in manufacturing, materials and workmanship for the life of the original purchaser and only for the original vehicle they were installed in.
Exclusions to this warranty include wear due to severe abrasive conditions, chemical contamination, such as spilled gasoline, bleach, vehicle accidents, misuse, abuse, incorrect installation, incorrect use, etc.
We are reasonable people and we believe in true customer satisfaction. Depending on the circumstance, we will either replace your product at no charge, charge you a prorated amount for a replacement, or issue a full or prorated refund. Our goal is to keep our customers happy for a lifetime and always reach a fair resolution to any issue.
If you require a refund or would like to return your WeatherTech product(s), always go directly to where you purchased them. Buying directly from WeatherTech Europe, Srl is clearly the ideal place to receive the best customer service, as we are the official source!
As our application data is continuously monitored and updated, product, if purchased from unauthorized resellers on the internet, such as from Amazon, eBay and some of their resellers, you are at risk of not getting the correct parts for your vehicle! Furthermore, you also risk substandard customer service as they are not specialists in what we do. No one takes care of YOU like we do!
To obtain warranty service, you must contact customer support at + 39 0521 174 5622 during regular business hours or email us at firstname.lastname@example.org 24-7.
Do WeatherTech's automotive mats, bed liners and home and business mats contain natural rubber latex?
There is no natural rubber based formulation disclosure on the automotive hazardous material system, therefore the product does not contain latex. Our mats are a proprietary combination of TPO (thermopolyolefin) and TPE (thermoplastic elastomer) compounds. All our mats are low outgassing and meet all REACH, ROHS, and major regulatory requirements.